Customer Engagement and Outsourced Business Services

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Employees UNO, LLC is a provider of Customer Engagement Services and Business Process Outsourcing for the telecommunications, healthcare, education, retail, and insurance industries.

Our organization offers a complete range of specialized customer engagement services for numerous industries with the objective of reaching client’s individual outsourcing needs, utilizing Outbound, Inbound, Live-Chat, E-mail and Social Media methodologies through a professional in-house team of on-shore, fully bilingual unlicensed and licensed agents.

Since 2008, UNO has established itself as a valuable client partner, committed to excellence and offering customized solutions to large and small companies. Client solutions are specifically designed with flexibility and insight, catered towards each partner’s unique requirements.




We provide businesses with opportunities to improve service and increase revenues, while reducing costs. We tailor flexible solutions to meet the specific requirements of your business. Our specialized call center services are designed to maximize efficiencies and provide cost effective business solutions.

Specialized in Outbound and Inbound Call Center Outsourcing, Multi-Channel Contact Center Services and Licensed Insurance Agents, UNO LLC provides you with the following solutions:

Inbound Call Center Services

  • Customer Services & Solutions
  • Order Management
  • Technical Support
  • Help Desk

Outbound Call Center Services

Education Services, Healthcare & Insurance offered by Property & Casualty and Life & Health Insurances Licensed Agents.

Bilingual Licensed Insurance Agents

Highly trained, fully licensed, dedicated agents, as extension of your sales team to evaluate deals, offers, and clients’ needs and provide outbound and inbound activities in:

  • Lead and Sales Generation
  • Appointments Setting
  • Market Research
  • Surveys



Founded in 2006, Golden Gate BPO Solutions provides multi-channel contact center, customer engagement and business process outsourcing services on behalf of their clients.

UNO has a strategic relationship with United Nearshore Operations in the Dominican Republic to leverage multi language nearshore solutions for its customers.


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